Shipping & Returns

Shipping

We offer shipping via Canada Post.
Within Canada, we offer free standard shipping on all orders above $50. It can take between 2 days to two weeks to reach to the customer when selected the standard price. More options are available at the checkout for faster shipping process.
 
 For U.S customers, our standard shipping price is $10 CAD, it can take between 3 to 14 days to reach to the customer depending on distance and other factors such as weather, holiday season etc.

  

Our standard price for all the orders for rest of the world or International Shipping is $ 20.00 CAD and it can take between 2 to 8 weeks to reach to our International customers. More options are available at the checkout for faster shipping process.

 

Returns

We inspect our products for quality before shipping. We accept returns only if a product has manufacturing defect. The customer is welcome to get back to us via email hello@royalsteps.ca if they have an enquiry about the product.

We also encourage our customers to choose the size of the product by using our Sizing guide before they order a product.